At UA Acoustics:
We value our customers and want to make your online shopping experience the best it can be. If anything goes wrong with your product, you should always contact our head office and we will do everything we can to help. Please note: UA Acoustics makes every effort to ensure that the information on our website is accurate. However, please note that we cannot be held responsible for any error or omission that is beyond our control. We also cannot offer compensation to customers for any system errors that are beyond our control.
If you change your mind…
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order. However, if your purchase does not suit your needs, we are happy to provide an exchange to a more suitable product of the same or higher value, provided you pay the difference.
Shipping and handling
Your order will be shipped within 1 ~ 3 days after payment. Sometimes, shipping may take a little longer due to holidays or weekends. Economy international shipping from 11 to 35 working days. We pack the goods well enough. But the postal service very negligently makes delivery. And sometimes the customer is delivered a damaged product. Item location: Kiev, Ukraine.
Company www.ua-acoustics.com not store data about our customers. We do not collect credit card numbers, addresses, personal data. any information our customers is then used only to complete orders. In our company all private information is private.
If you are not fully satisfied with our products, you can return the product within 30 days from the date of purchase. You will be refunded the cost of the order (not including shipping costs). The only thing we ask is to send us the products immediately upon receipt. The cost of the ordered panels will be returned
If you wish to cancel your order – it is possible at no extra cost. Please send your details and the order No. xxx. We’ll handle it ASAP.
Taxes & Duties
The price you paid in the website is NOT include the tax in destination country or region. If you choose standart delivery, for most of time in most of the countries or regions do not need you paid the tax, but if the goods is too big or the value of the good too large, the custom may ask you paid the import tax, in that case, you have to paid the tax by yourself.
Pay with Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.